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News entry Mar 14, 2009. More Sphinx services Starting today we're offering a new and shiny Sphinx service. Namely, support packages. We've been funding all the development from our consulting services for about 2 years now. However as the consulting is charged by the hour, using it on the support and fixes seemingly resulted in a conflict of interest, as from the customers' point of view it kind of gave us the incentive to introduce more issues and spend more time fixing them. (In fact it never did of course, but that's another story.) Anyway, support packages introduce unlimited email support and unlimited repeatable bug fixes for a flat fee, so even the seeming conflict is no longer. We are also bundling a number of free consulting hours that you can use on anything you like - to name a few possibilities search implementation, performance review, new Sphinx public feature development, or even custom development for your application. Last but not least top support level includes a 24x7 emergency hotline with direct access to experts. But what has been happening on the tech side during the last months? Actually a whole lot. 0.9.9-rc2 will introduce over 20 new features again, including several really major ones. It is nearing a code freeze and being documented right now. A public release is due shortly. Also work on realtime updates (for version 1.x) is now underway, sponsored by BoardReader for March and April. The effort is pretty huge and we're going to need additional funding for RT Updates starting May, so if your company's interested in making them happen at all and getting priority support for the feature at the earliest stage, as well as other perks, drop me a note. Permalink // del.icio.us // digg // stumble Comments #1. cysin | 2009-03-24 09:55:17, anonymous When will 0.99rc2 come out? Does it have any time plan or schedule or so? #2. dbk | 2009-04-04 03:13:54, anonymous Any plans to add sort formula for results also not just inside group ? Add comment Name and Comment are required; other fields are optional. Email will never be displayed nor transferred nor used for anything else except getting back in touch. Register and then login to skip spambot check and filling your name every time. Sorry, no markup at all for now. Name (*) Email Website Comment (*) 9 - 2 = ?